Associate Professor Shanton Chang

Research interests

  • Health information seeking behaviour
  • International education
  • Online Behaviour, Information Needs, IT Security and Organisational Culture, Multicultural Workgroups (IT in a Global Environment, Relationships between Culture and IS, Change Management, Qualitative Research Methodologies)
  • Technology adoption
  • Technology in education
  • Young people's online behaviour

Personal webpage


Associate Professor Shanton Chang is a research and teaching academic at The School of Computing and Information Systems at the University of Melbourne. He is also Associate Dean (International) at the Melbourne School of Engineering.

Research interests include:
- Online behaviour from a socio-technical perspective (with particular interest in health, business and educational contexts)
- Information needs and information behaviour
- IT security and organisational culture
- IT in a global environment
- Change management
- Qualitative research methodologies

Recent publications

  1. Kariotis, T.; Prictor, M.; Gray, K.; Chang, S. Electronic health records for integrated mental health care: protocol for a scoping review. Advances in Mental Health. ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD. 2019. DOI: 10.1080/18387357.2019.1669471
  2. Kariotis, T.; Prictor, M.; Chang, S.; Gray, K. Evaluating the Contextual Integrity of Australia's My Health Record.. Studies in health technology and informatics. 2019, Vol. 265, pp. 213-218. DOI: 10.3233/SHTI190166
  3. Kariotis, T.; Prictor, M.; Gray, K.; Chang, S. Mind the Gap: Information Sharing Between Health, Mental Health and Social Care Services. . IOS Press. 2019, Vol. 266, pp. 101-107. DOI: 10.3233/SHTI190780
  4. Kariotis, T.; Chang, S.; Gray, K.; Prictor, M. The Information Continuum Project: uncovering information norms in mental health contexts. Australian Journal of Primary Health. CSIRO PUBLISHING. 2019, Vol. 25, Issue 3, pp. XXV-XXVI. DOI: 10.1071/PYv25n3abs
  5. Mckay, D.; Chang, S.; Smith, W.; Buchanan, G. The Things We Talk About When We Talk About Browsing: An Empirical Typology of Library Browsing Behavior. Journal of the Association for Information Science and Technology. Wiley. 2019, Vol. 70, Issue 12, pp. 1383-1394. DOI: 10.1002/asi.24200
  6. Pang, PC-I.; Chang, S. The Twitter Adventure of #MyHealthRecord: An Analysis of Different User Groups During the Opt-Out Period.. Studies in Health Technology and Informatics. IOS Press. 2019, Vol. 266, pp. 142-148. DOI: 10.3233/SHTI190786
  7. Molok, NNA.; Ahmad, A.; Chang, S. A case analysis of securing organisations against information leakage through online social networking. International Journal of Information Management. ELSEVIER SCI LTD. 2018, Vol. 43, pp. 351-356. DOI: 10.1016/j.ijinfomgt.2018.08.013
  8. Alshaikh, M.; Maynard, S.; Ahmad, A.; Chang, S. An Exploratory Study of Current Information Security Training and Awareness Practices in Organizations. Proceedings of the 51st Hawaii International Conference on System Sciences. University of Hawaii Press. 2018. DOI: 10.24251/hicss.2018.635
  9. Murad, A.; Bosua, R.; Chang, S.; Lederman, R.; Wark, JD. Informing the Design of a health virtual community of practice: a knowledge translation approach. 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018. AISel. 2018.
  10. Mckay, D.; Buchanan, G.; Chang, S. It ain't what you do, it's the way that you do it: Design guidelines to better support online browsing. Proceedings of the Association for Information Science and Technology. Association for Information Science and Technology. 2018, Vol. 55, Issue 1, pp. 347-356. DOI: 10.1002/pra2.2018.14505501038
  11. Martin, F.; Chang, S.; Gomes, C. Navigating Online Down Under: International Students’ Digital Journeys in Australia. . Rowman & Littlefield. 2018, pp. 3-23.
  12. Pang, PC-I.; Chang, S.; Verspoor, K.; Clavisi, O. The Use of Web-Based Technologies in Health Research Participation: Qualitative Study of Consumer and Researcher Experiences. Journal of Medical Internet Research. JMIR Publications. 2018, Vol. 20, Issue 10. DOI: 10.2196/12094
  13. Chang, S.; Gomes, C. Digital Journeys: A Perspective on Understanding the Digital Experiences of International Students. Journal of International Students. UNIV LOUISIANA MONROE. 2017, Vol. 7, Issue 2, pp. 347-366.
  14. Pang, PC-I.; Clavisi, O.; Chang, S. Engaging Consumers with Musculoskeletal Conditions in Health Research: A User-entred Perspective. Studies in Health Technology and Informatics. IOS PRESS. 2017, Vol. 239, pp. 104-111. DOI: 10.3233/978-1-61499-783-2-104
  15. Murad, A.; Lederman, R.; Bosua, R.; Chang, S.; Wark, JD. Enhancing General Practitioners Participation in a Virtual Community of Practice for Continuing Medical Education: An Exploratory Study. Studies in Health Technology and Informatics. IOS PRESS. 2017, Vol. 239, pp. 97-103. DOI: 10.3233/978-1-61499-783-2-97
  16. Maail, AG.; Kurnia, S.; Chang, S. Enhancing social inclusion through optimal community participation levels in ICT4D projects. . 2017, pp. 67-90. DOI: 10.4324/9781315677316
  17. Abdulaziz, M.; Lederman, R.; Bosua, R.; Chang, S.; Wark, JD. Health Practitioner Perceptions of using a Health Virtual Community of Practice for their Continuing Professional Development. . AISel. 2017.
  18. Mckay, D.; Chang, S.; Smith, W. Manoeuvres in the dark: Design implications of the physical mechanics of library shelf browsing. Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval - CHIIR '17. ACM Press. 2017, pp. 47-56. DOI: 10.1145/3020165.3020179
  19. Heffernan, KJ.; Vetere, F.; Chang, S. Military Insertables Lessons from Civilian Use. IEEE Technology and Society Magazine. IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC. 2017, Vol. 36, Issue 1, pp. 58-61. DOI: 10.1109/MTS.2017.2654290
  20. Alzougool, B.; Chang, S.; Gray, K. The effects of informal carers' characteristics on their information needs: The information needs state approach. Informatics for Health and Social Care. TAYLOR & FRANCIS INC. 2017, Vol. 42, Issue 3, pp. 261-273. DOI: 10.1080/17538157.2016.1221409

View a full list of publications on the University of Melbourne’s ‘Find An Expert’ profile