Associate Professor Shanton Chang

Research interests

  • Health information seeking behaviour
  • International education
  • Online Behaviour, Information Needs, IT Security and Organisational Culture, Multicultural Workgroups (IT in a Global Environment, Relationships between Culture and IS, Change Management, Qualitative Research Methodologies)
  • Technology adoption
  • Technology in education
  • Young people's online behaviour

Personal webpage


Associate Professor Shanton Chang is a research and teaching academic at The Department of Computing and Information Systems at the University of Melbourne. He is also Assistant Dean (International) at the Melbourne School of Information.

Research interests include:
- Online behaviour from a socio-technical perspective (with particular interest in health, business and educational contexts)
- Information needs and information seeking behaviour
- IT security and organisational culture
- IT in a global environment
- Change management
- Qualitative research methodologies

Recent publications

  1. Alshaikh M, Maynard S, Ahmad A, Chang S. An Exploratory Study of Current Information Security Training and Awareness Practices in Organizations. 51st Hawaii International Conference on System Sciences. University of Hawaii Press. 2018.
  2. Chang S, Gomes C. Digital Journeys: A Perspective on Understanding the Digital Experiences of International Students. JOURNAL OF INTERNATIONAL STUDENTS. International Baccalaureate Organization. 2017, Vol. 7, Issue 2.
  3. Pang C, Clavisi O, Chang S. Engaging consumers with musculoskeletal conditions in health research: A user-centred perspective. Studies in Health Technology and Informatics. IOS Press. 2017, Vol. 239. DOI: 10.3233/978-1-61499-783-2-104
  4. Murad A, Lederman R, Bosua R, Chang S, Wark J. Enhancing General Practitioners participation in a Virtual community of Practice for continuing medical education: An exploratory study. Studies in Health Technology and Informatics. IOS Press. 2017, Vol. 239. DOI: 10.3233/978-1-61499-783-2-97
  5. McKay D, Chang S, Smith M. Manoeuvres in the dark: Design implications of the physical mechanics of library shelf browsing. CHIIR 2017 - Proceedings of the 2017 Conference Human Information Interaction and Retrieval. 2017. DOI: 10.1145/3020165.3020179
  6. Heffernan K, Vetere F, Chang S. Military Insertables Lessons from Civilian Use. IEEE TECHNOLOGY AND SOCIETY MAGAZINE. IEEE - Institute of Electrical and Electronic Engineers. 2017, Vol. 36, Issue 1. DOI: 10.1109/MTS.2017.2654290
  7. Alzougool B, Chang S, Gray K. The effects of informal carers' characteristics on their information needs: The information needs state approach. INFORMATICS FOR HEALTH & SOCIAL CARE. Informa Healthcare. 2017, Vol. 42, Issue 3. DOI: 10.1080/17538157.2016.1221409
  8. Heffernan K, Vetere F, Chang S. Towards insertables: Devices inside the human body. First Monday. First Monday Editorial Group. 2017, Vol. 22, Issue 3. DOI: 10.5210/fm.v22i3.6214
  9. Murad A, Lederman R, Bosua R, Chang S, Wark J. Design Considerations for a Virtual Community of Practice for Health Practitioners: A Learner Centred Design Approach. 27th Australasian Conference on Information Systems (ACIS). University of Wollongong. 2016.
  10. Pang C, Chang S, Verspoor C, Pearce J. Designing Health Websites Based on Users' Web-Based Information-Seeking Behaviors: A Mixed-Method Observational Study. JOURNAL OF MEDICAL INTERNET RESEARCH. Journal of Medical Internet Research. 2016, Vol. 18, Issue 6. DOI: 10.2196/jmir.5661
  11. Chang S, Imhoff M, Ustrup SM. Engineering and information technology: Challenges and opportunities for exchange studies. Handbook of Research on Study Abroad Programs and Outbound Mobility. 2016. DOI: 10.4018/978-1-5225-0169-5.ch012
  12. Pang C, Verspoor C, Pearce J, Chang S. Finding and Exploring Health Information with a Slider-Based User Interface. 24th Australian National Health Informatics Conference (HIC). IOS Press. 2016, Vol. 227. Editors: Georgiou A, Schaper LK, Whetton S. DOI: 10.3233/978-1-61499-666-8-106
  13. Heffernan K, Chang S, MacLean S, Callegari E, Garland S, Reavley N, Varigos G, Wark J. Guidelines and Recommendations for Developing Interactive eHealth Apps for Complex Messaging in Health Promotion. JMIR MHEALTH AND UHEALTH. JMIR Publications. 2016, Vol. 4, Issue 1. DOI: 10.2196/mhealth.4423
  14. Tabesh M, Garland S, Gorelik A, Nankervis A, MacLean S, Callegari E, Chang S, Heffernan K, Wark J. Improving Vitamin D Status and Related Health in Young Women: The Safe-D study - Part B. JMIR RESEARCH PROTOCOLS. University of Toronto. 2016, Vol. 5, Issue 2. DOI: 10.2196/resprot.5465
  15. Pang C, Chang S, Verspoor C, Pearce J. Innovation in designing health information websites: Results from a quantitative study. Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings. 2016.

View a full list of publications on the University of Melbourne’s ‘Find An Expert’ profile