Dr Antonette Mendoza

  • Room: Level: 06 Room: 6.10
  • Building: Doug McDonell Building
  • Campus: Parkville

Research interests

  • Catering for individuals' emotions in technology development, adoption and use
  • Development, adoption and use of e-learning tools - value realization
  • Role of social networks in technology appropriation and knowledge management


Dr Antonette Mendoza is a Senior lecturer in the School of Computing and Information systems at The University of Melbourne. Antonette's expertise lies in the area of process modelling, design and development of emerging technologies that support positive computing, adoption and longer-term use. Her interests extend to exploring the impact of wider range of technologies that include mobile applications and social media platforms on society including health care, e-learning and telework.
Some research projects for prospective PhD, MPhil and Masters Students include: (1) Catering for individuals' emotions in technology development, adoption and use; (2) Role of social networks in technology appropriation and knowledge management; (3) Adoption and use of e-learning platforms - value realization; (4) User segmentation and data mining for decision making; (5) development of e-learning apps for feedback and assessment and (6) Impact of telework on individual productivity and well being
Recent news: Our iPad App called Rapid Feedback for Oral Presentations made a mention in the print version of the Age, The Sydney Morning Herald, the Brisbane Times, Canberra Times and WA on 8th Feb 2016. “The Age” along with the attached story was published in the digital realm http://www.theage.com.au/national/education/education-news-in-brief-20160201-gmigei.html Also, we are one of the major research partners for our work on improving homeless services in Victoria. Check out Ask Izzy: http://www.reagroup.com/IRM/PDF/1800/InnovativemobilewebsitesettobridgethegapforAustraliashomeless).

She is the winner of four teaching awards including the Edward Brown University Teaching Award in 2017, two national awards: Citation for Outstanding contribution to student learning - 2017 Australian University Teaching Award and 2018 CORE teaching Award.

Recent publications

  1. Isika N, Mendoza A, Bosua R. “Because people can see me”: Appropriation of youtube for chronic illness management. 27th European Conference on Information Systems (ECIS). 2019.
  2. Mendoza A, Wright S, Shallcross D. ‘Teach the teacher’: Design and evaluation of a professional teaching development program. Fifth International Conference on Higher Education Advances. 2019. DOI: 10.4995/head19.2019.9385
  3. Wani T, Mendoza A, Gray K. BYOD in Hospitals-Security Issues and Mitigation Strategies.. Health Informatics and Knowledge Management. ACM Press. 2019. DOI: 10.1145/3290688.3290729
  4. Mendoza A, Burrows R, Pedell S, Sterling L, Miller T, Lopez-Lorca A. Co-Creating Technology for Societal Change: A Mobile App addressing Homelessness. European Network of Living Labs OLLD'19. 2019.
  5. Burrows R, Mendoza A, Sterling L, Miller T. Evaluating Ask Izzy: A Mobile Web App for People Experiencing Homelessness. 17th European Conference on Computer-Supported Cooperative Work. Springer. 2019.
  6. Mendoza A, Abedin E, Karunasekera S. Towards a Credibility Analysis Model for Online Reviews. Pacific Asia Conference on Information Systems. Association for Information Systems. 2019.
  7. Sirendi R, Mendoza A, Barrier M, Taveter K, Sterling L. A conceptual framework for effective appropriation of proactive public e-services. 18th European Conference on Digital Government ECDG 2018. 2018, Vol. 2018-October.
  8. Wachtler C, Coe A, Davidson S, Fletcher S, Mendoza A, Sterling L, Gunn J. Development of a Mobile Clinical Prediction Tool to Estimate Future Depression Severity and Guide Treatment in Primary Care: User-Centered Design. JMIR MHEALTH AND UHEALTH. JMIR Publications. 2018, Vol. 6, Issue 4. DOI: 10.2196/mhealth.9502
  9. Burrows R, Pedell S, Sterling L, Miller T, Mendoza A. Motivational Goals for using Electronic Health Record Applications. Conference: European Network of Living Labs OLLD'18. 2018. DOI: 10.5281/zenodo.1434908
  10. Alatawi E, Mendoza A, Miller T. Psychologically-Driven Requirements Engineering: A Case Study in Depression Care. 2018 25TH AUSTRALASIAN SOFTWARE ENGINEERING CONFERENCE (ASWEC). IEEE. 2018. DOI: 10.1109/ASWEC.2018.00014
  11. Isika N, Mendoza A, Bosua R. Understanding appropriation of a social media technology to manage chronic illness: The facebook case. ACIS 2018 - 29th Australasian Conference on Information Systems. 2018.
  12. Alshardan M, Mendoza A, Sinnott R. Exploring Micro and Macro Level Appropriation of an E- learning Platform : A Study in a Middle Eastern and a Western Educational Contexts. ACIS2017 Conference Proceedings. Australasian Conference on Information Systems ACIS. 2017.
  13. Winfree T, Goldacre P, Sherkat M, Graham P, Mendoza A, Miller T. Learning for Low Carbon Living: The potential of mobile learning applications for built environment trades and professionals in Australia. International High- Performance Built Environment Conference – A Sustainable Built Environment Conference 2016 Series (SBE16). Elsevier. 2017, Vol. 180. DOI: 10.1016/j.proeng.2017.04.340
  14. Mendoza A, Sondergaard H, Venables A. Making sense of a learning management system's quiz analytics in understanding students' learning difficulties. 28th Annual Conference of the Australasian Association for Engineering Education. Australasian Association for Engineering Education. 2017. Editors: Huda N, Inglis D, Tse N, Town G.
  15. Pedell S, Keirnan A, Priday G, Miller T, Mendoza A, Lopez Lorca A, Sterling L. Methods for Supporting Older Users in Communicating Their Emotions at Different Phases of a Living Lab Project. Technology Innovation Management Review. 2017, Vol. 7, Issue 2.

View a full list of publications on the University of Melbourne’s ‘Find An Expert’ profile