Information Systems Group

The study of the interplay between information technology, its users (people), and the operations (business processes) through which this technology is used.

Information Systems research explores how people, technology, and business processes all work together. At the heart, it's about making technology truly useful by shaping it to fit the real needs of people and the goals of organisations.

Our group views the discipline with two lenses:

  • An engineering view, through which we design, develop and evaluate novel information systems approaches, techniques and software solutions, and
  • A managerial view, through which we strive to understand, assess and predict the use and impact of information systems on individuals, organisations and societies.

You will find us exploring the worlds of banking and insurance, complex systems, education, healthcare, logistics and supply chain, manufacturing, non-profit, and government.